FAQ : Domain FAQ

1How do I change the name servers for my domain name?

Replacing Rediff’s Name Servers with others could render many of your services inactive. Changing your Name Servers will not automatically cancel your service. You will continue to manage your WHOIS contact information through Rediff and Rediff will continue to renew your annual domain registration.

If you would like to proceed with the change, you can click on ‘manage domain’ on the Account(s) Summary page for the domain name whose name server information you wish to modify.

To change Name Servers:

Click on ‘edit’ below Name server mapping on ‘manage your domain’ page.

Replace the existing nameserver hostnames with the nameserver hostnames of your new domain name host on the name server update page.

Note: It may not be necessary to enter the IP addresses of the Name Servers. In most cases only the host name of the Name Servers is necessary.

Click on ‘Save changes’

While your changes will appear in your Name Servers within minutes, please be aware that it can take 24-48 hours for changes to records to be propagated to all Name Servers throughout the Internet.

If you would like to restore your Name Servers to their default setting, you can Click on ‘edit’ below Name Server Mapping on ‘Manage Your Domain’ page.

Delete the nameserver hostnames of your new domain name host you keyed in The system will automatically take in the default Rediff nameserver hostnames.

2What are DNS records & how to manage them?

The DNS (Domain Name System) records control the functionality of domain names. Each registered domain name has a DNS record. The DNS record is made of sub records including MX, A, and CNAME.

Please try the following web sites for more information on DNS:

http://www.internic.net/faqs/authoritative-dns.html

http://www.dns.net/dnsrd/

To edit the DNS records, follow the below steps:

  1. Login to your Rediff Business Solutions control panel. To login click here
  2. Enter your Email ID and password. Click �Login�
  3. The page after logging in shows the list of all the domain names that you have purchased. Find the domain name for which you wish to change the DNS Records.
  4. Click on �Manage Domain� to go to the Domain Management page.
  5. This takes you to the domain management page that gives the options to edit your DNS Records. Click on Edit to independently edit you�re A, CNAME and MX records.
3What is Domain Forwarding (CNAME) and how do I forward my domain?

Domain forwarding service is a free service at Rediff Business Solutions. The domain forward feature lets you point your domain name to another home page or web site location and keep track of all your customers. This is used when you have registered a number of similar domain names but you want to have the same website for all domain names. Let’s say your main site/domain name is MYSITE.COM. Your strategy may also be to register the names:

MYSITES.COM

MY-SITE.COM

MY-SITES.COM

and have all these names go to your MYSITE.COM website. This theory assumes that your MAIN domain name might not be remembered correctly so you might as well get hits for all the domain names.

When using domain name forwarding, the address of the site that your domain name is forwarded to is NOT shown. For instance, if you have the domain name MYNEWSITE.COM forwarded to MYSITE.COM, the web browser will NOT show references to MYSITE.COM.

To forward your domain

Login to your Rediff Business Solutions account from the Rediff Business Solutions home page. Once you’ve signed in you will be taken to your Account(s) Summary page

Click on ‘manage your domain’

Click on ‘edit’ under Domain forwarding (C Name Records)

Click on ‘Add Record’ key in the aliases and the host server information and click on Save changes

4I forgot my Domain Control panel details. What should I do?

If you are using a Rediffmail ID to login to your Account(s) page, please click here to retrieve your password.

If you are using another email id to login to your Account(s) page, please click here to retrieve your password.

You might need to provide some personal details that we have on our record in order to be able to retrieve your password.

5How do I manage my domain features?

Login to your Rediff Business Solutions account from the Rediff Business Solutions home page.

 

Once you have signed in you will be taken to your Account(s) Summary page where you will have complete control over managing your domain. You can then forward, modify, add or delete your domain.

6Can I change my domain name?

Once you have purchased a domain name with Rediff Business Solutions you cannot change it. If you wish to discontinue the domain name you purchased you should refrain from renewing it when it expires and just buy another domain

7How do I renew my domain name?



Login to your Rediff Business Solutions account from the Rediff Business Solutions home page.

Once you�ve signed in you will be taken to your Account(s) Summary page.

Click on �Renew� for the particular domain you wish to renew.

Choose the numbers of years you wish to renew it for and click on �Renew� again.

8What do you do with my domain registration information?

Rediff Business Solutions registers your domain name through Network Solutions, a renowned registrar accredited by Internet�s governing organisation called ICANN.

The personal contact information you provided when you placed your order was used to designate the registrant and administrative contacts for your domain name. As required by ICANN, this information is publicly available. For more details refer to Rediff�s Terms of Service

Records of all domain names registered by our registrar, Network Solutions are maintained in Network Solutions public WHOIS database. The information includes registrant, administrator, technical contact and name server information as well as record creation, update and expiration dates. You can view and edit your WHOIS data through your Domain Control Panel. All domain registration information is available to the public through many publicly accessible WHOIS interfaces.

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