FAQ : Email FAQ

1What is POP?

What is POP?

POP (Post Office Protocol) is the most recent version of e-mail software. It is a client/server protocol in which e-mail is received and held for you by your Internet server. Periodically, you (or your client e-mail receiver) check your mailbox on the server and download mail. POP3 is built into the Netmanage suite of Internet products and one of the most popular e-mail products.

3What are the different payment options available?

Rediff Business Solutions offers you the following convenient payment options.

1. Credit Card (Recommended, if you want fast activation)
Pay by MasterCard, Visa, Diners Card and American Express.

2. Send us your Cheque/Demand Draft
Send us your Cheque/Demand Draft drawn in favour of “Rediff.com India Limited” to the following address:

Rediff.com India Limited
Business Solutions
1st Floor, Mahalaxmi Engg. Estate
L.J.Road No. 1
Mahim (W)
Mumbai – 400 016.

Please mention your Order No. on the reverse side of your Cheque / Demand Draft.

3. Internet Banking
If you have an account with any of the following banks, you can use their internet banking facility to make payments.

  1. ICICI Bank
  2. HDFC Bank
  3. Federal Bank
  4. UTI Bank
4 How many email IDs can I get?

With RediffmailPro, you can buy as many as Email ids as you require. There is no limit on maximum Email ids you can purchase.

5Can I change the other email ID’s I have created?

Yes, you can change/delete the username’s of any of your other email ID’s.

Login using your administrative email ID. Click on ‘preferences’, go to ‘add/delete addresses’ to change/delete email ID you don’t require any more. You can replace the deleted IDs with a new one, if you desire.

6How do I start using my Rediffmail Pro Account?

We activate your Rediffmail Pro Account as soon as we receive your payment.

Once your account is activated, we will send your Rediffmail Pro Username and Password to your current email address. You can visit http://www.rediffmailpro.com and log in with your Username and Password.

Once you are logged into your Rediffmail Pro Account, you can send and receive mails just like you would from any other email account.

7Can I filter the messages coming to my Inbox?

Email filters on rediffmailpro, you have the option of pre-defining your mailbox so that all the emails containing a particular word or line will be automatically sent to a personal folder in your mailbox.

Please follow the steps given below to set email filters on your account

1. Login to your Rediffmail Pro account.
2. Click “Settings” on the top right side of the screen.
3. Click on the “Email Related >> Manage Email Rules”.
4. Create your filter as per your requirement

9I have a domain name, but need an email solution. How can I get it?

If you have a domain name or website without the email service or want to change your business email service provider, all you have to do is:

1. Place your order for RediffmailPro by clicking here

2. Follow the step-by-step directions in the email you will receive from us.
These directions will show you how to change your MX record to point to mail.rediffmailpro.com on your existing DNS server.

If you do not have a website/email service hosted on your domain name, you can access the Rediffmail Pro DNS servers and begin using the email solution.

Your account will be activated within 6 hours after your payment is approved.

If you need help at any point, send us an email and our technical team will guide you through the entire process.

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