Dear Business Associate,

We would like to inform you about an upcoming change in our IVR Flow to connect with Technical Support. Starting soon, business email users calling our IVR line will be required to enter a 4-digit Support PIN in order to connect with the Technical Support team.

Your Support PIN has already been made available in your Reseller account. Below image explains the same.

RESELLER PANEL

We recommend sharing this PIN with authorized users who may need to contact Technical Support. A reminder message about this change will also be played to users calling our support line, beginning shortly.