Rediffmailpro QNA

  1. Why should I have a business or a professional email account? 
    In today’s digital world, If you plan to start a business then there are two important things you should definitely invest in. First, you need to create an online presence by purchasing a domain name & create a website. Secondly, you should have an email address of your own business name. Professional Email address like contact@mybusiness.in is anytime better than a freemail account like contactme@gmail.com
    We have listed 5 advantages of having a business or professional email address.
    1) Professional approach is important – If you’re trying to build a professional brand for your business, then freemail accounts like gmail.com or hotmail.com should be avoided. Email address on your business name gives a more professional impression & helps in establishing you as a brand.
    2) Trustworthiness – The email address of your business name adds a buzz of interest to potential clients. Customers are not keen on opening emails sent from freemail accounts like gmail.com or hotmail.com.Your professional email address will help the customers in recognizing your company. Customers will remember the name of your business which builds brand awareness and trust.
    3) Email by Department – It is suggested to have a separate email address for different departments or team members of your company, It helps in easy communication with customers.
    4) Security & Custom Policy – As compared to freemail, there are many security policies available for business emails. You can set custom policy for the employees & minimize risk to your business.
    5) Business emails are mandatoryThere are many companies that do not provide dealerships or partnerships to businesses that are using freemail accounts. Email address on your business name is mandatory to signup as partners or dealers of such companies.
  2. What is the process for buying a professional or business email account?
    You need to decide on a DOMAIN NAME, if the domain is available then you can purchase the domain & buy a business email on the same domain. Without a Domain name, you cannot create a business or a professional account.
  3. What is a domain name?
    A domain name can be your business name with an extension like (.com, in, etc). For eg: If your business name is Ajanta Handlooms then you can book a domain like ajantahandlooms.com or ajantahandlooms.in
    When you search for the domain name, the system will show all the available options. you can choose any one of them & book that as your own domain name.
  4. How many email plans are provided by Rediffmailpro?
    Rediffmailpro primarily has 2 plans,
    1) Rediffmailpro Standard Plan
    2) Rediffmailpro Enterprise Plan.
    Standard Plan is further divided
    a) Email for Startup.
    b) Business Email.
  5. I see different options of business email on your website?
    We feel every business have their own needs & cost is an important factor hence the plans are designed like
    Email for Startup – If you are a startup, then the basic need is a secured email service provider with a cost-effective solution, our Standard plan of 1Gb & 2GB is pocket-friendly for such startups.
    Business Email – This is also part of our Standard Plan & is best suited for micro & small size businesses, our plan of 10GB is the bestseller for such organizations.
    Enterprise Email – There are organizations that need robust features along with email services. Our enterprise email plans are best suited for medium-sized businesses & large corporate sectors. There are different space options available in the enterprise plans & it has many more features as compared to Standard Plans
  6. How much time does it take to activate my account after I have paid?
    You can activate your account instantly, once the payment process is successfully completed. The system will ask you to create the 1st email account & this will automatically activate your account.
  7. I’m not sure which storage plan is best for me.
    If your requirement is a business email for communication purposes with a regular size of attachments then you can choose plans between 1Gb, 2GB & 5GB. If your emails will regularly share heavy attachments then 10GB & 25GB is best suited for you.
  8. What is the minimum & maximum period for buying email services?
    You can buy email services for a minimum of 1 year & a maximum of 5 years.
  9. How do I renew my business emails?
    Once you purchase email services for the 1st time, a shopping account will be created. You can login to this shopping account & renew the email plans.
  10. How do I know my email plans are up for renewal?
    You will get a renewal reminder on email prior to 45 days from the expiry date & also calls from our renewal team.
  11. How many email IDs can I get?
    With RediffmailPro, you can buy as many email ids as you require. There is no limit on the maximum Email ids you can purchase.
  12. How can I buy additional email accounts?
    During your subscription period, you can anytime buy additional email accounts as per the requirement. You will have to log in to the shopping account, choose from the available plans & buy.
  13. What are the upgrade options available?
    To be prepared
  14. I want different storage plans in Standard Plan
    Sorry, In Standard Plan you can buy mailboxes of only 1 storage plan. For eg: If you want 5 email accounts then all 5 will be part of the same storage plan.
  15. If more storage is needed then what are the available options?
    To be prepared
  16. Can I buy only email services from Rediffmailpro.com?
    Yes, you can have your domain name with any other service provider & purchase only email services from us. while purchasing email services, you can mention the existing domain & then proceed further.
  17. If my domain is with another service provider then how the email will get activated?
    To activate your rediffmailpro email services, you need to contact your existing DNS provider & ask them to point the MX record of your domain to mail.rediffmailpro.com with priority 10

  18. How do I know my DNS service provider?
  19. How can I access my emails?
  20. Can I configure my business email in Outlook or Thunderbird?
  21. Are there any separate charges for spam filter for business emails?
  22. Billing of additional accounts?
  23. Migration of mails
  24. I know my domain name but unable to contact the service provider
Rediffmail Enterprise, the pioneer in email solutions, you want to partner with.
Become a reseller